Refund policy

EFUND/RETURN POLICY

Thank you for purchasing our products at www.fitlyfesupplements.com by Fit Lyfe Supplement & Nutrition. 

We offer a full money back guarantee on all purchases made on our website, but under certain conditions. We invite you to read the conditions explained in more detail below, in order to see the condition that applies to your situation, while following the correct procedure. If you are unhappy with the product that you have purchased from us, please let us know. Our Returns & Refunds Policy gives you 7 days to return an article purchased online with a valid receipt. You are eligible for a full refund within 7 calendar days of your purchase. 

To be eligible for a refund, all physical products must be packed in the original, unmarked packaging including any accessories, labels, free gifts, bonus item, manuals and documentation that shipped with the product. If the article is returned unopened  in the original packaging, we will offer you a refund based on your original method of payment excluding any shipping charges ( other than the original shipping costs invoiced ). 

If you have any further questions or would like to request a refund, please do not hesitate to contact us.

 

Refunds ( if applicable ) 

Once your returned article is received and inspected, we will send you an email to notify you that we have received your returned article. We will also inform you if your refund has been approved or refused. 

If your request is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 calendar days. If you have paid for the standard delivery of the goods, the cost of standard delivery will also be refunded.

In some cases, only partial refunds are granted ( if applicable ) 

- Products with obvious of use

- Any article that is not in its original condition, is damaged or missing parts for reasons that are not due to our error

- Any article returned more than 30 days after delivery 

Late or missing refunds ( if applicable ) 

If you haven't received a refund yet, please check with your banking institution, it may take up to 7-10 business days. 

For further assistance please contact info@fitlyfesupplements.com